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We are looking for a proactive and customer-focused Customer Support Executive to provide outstanding service and support to our clients. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a smooth customer experience across all touchpoint

Key Responsibilities

• Handle inbound and outbound customer calls, emails, and chats in a professional and timely manner.
• Resolve customer queries, complaints, and requests efficiently and effectively
• Excellent listening skills and a customer-first mindset.

We are seeking a dynamic and results-driven Team Leader to oversee and guide a team of professionals toward achieving individual and team goals. The Team Leader will be responsible for supervising daily operations, coaching team members, monitoring performance, and ensuring high-quality service delivery in line with company standards.

Key Responsibilities

• Lead, supervise, and motivate a team to achieve performance targets, SLAs, and KPIs.
• Provide regular coaching, feedback, and support to team members to enhance performance and productivity.
• Foster a positive and energetic work environment that encourages teamwork and accountability.

We are seeking a highly experienced and performance-driven BPO Manager to lead and manage operations across multiple BPO teams. The ideal candidate will be responsible for ensuring operational efficiency, driving team performance, meeting SLAs, and delivering a world-class customer experience.

Key Responsibilities

• Manage a team of team leaders, supervisors, and agents to ensure productivity and service excellence.
• Develop and implement process improvements to enhance efficiency and customer satisfaction.
• Monitor KPIs, SLAs, and other performance metrics; ensure consistent achievement of goals.

We are looking for a detail-oriented and analytical Quality & Audit Manager to lead our quality assurance and audit functions. The ideal candidate will ensure that our processes, services, and deliverables meet the highest standards and comply with internal and external regulations.

Key Responsibilities

• Design and execute regular audits of processes, transactions, and communications (voice/email/chat) to ensure adherence to quality standards and compliance.
• Monitor performance metrics and identify gaps in service delivery, compliance, and process adherence.
• Lead a team of Quality Analysts and Auditors, including training, performance management, and coaching.

We are looking for an innovative and strategic Marketing Head to lead the company’s marketing efforts across all channels. This role involves developing and executing high-impact marketing strategies to increase brand awareness, generate leads, and drive revenue growth. The ideal candidate is a seasoned marketing professional with strong leadership skills, creativity, and a deep understanding of digital and traditional marketing landscapes.

Key Responsibilities

• Lead demand generation initiatives across digital, events, content, and partnerships.
• Collaborate with sales, product, and customer experience teams to align marketing initiatives.
• Monitor industry trends, customer behavior, and competitor activities to inform marketing decisions and identify new opportunities.

We are looking for a proactive and responsible Field Executive to handle on-site tasks including client visits, documentation, collections, order deliveries, surveys, or product servicing. The ideal candidate should be willing to travel within assigned territories, manage time efficiently, and deliver high levels of customer satisfaction.

Key Responsibilities

• Visit clients/customers for documentation, delivery, installation, verification, or service as per company requirements.
• Ensure timely and accurate reporting of field activities and maintain records.
• Adhere to daily schedules and ensure timely task execution.Maintain tools, equipment, and company property in good condition.

We are seeking a detail-oriented and process-driven HR Operations professional to manage and optimize the day-to-day HR functions. This role involves overseeing employee lifecycle processes, ensuring compliance, maintaining HR systems, and supporting the overall HR strategy with efficient operational execution. The ideal candidate is organized, tech-savvy, and capable of handling a wide range of HR functions.

Key Responsibilities

• Maintain and update HRIS (Human Resources Information System) and ensure data accuracy.
• Coordinate background checks and verifications during the hiring process.
• Handle employee records, personal files, and ensure statutory compliance with labor laws

We are seeking a detail-oriented and reliable HR Payroll Executive to manage all payroll-related tasks, ensuring accurate and timely processing of employee salaries, statutory deductions, and compliance. The ideal candidate will have experience handling end-to-end payroll operations and a thorough understanding of applicable labor laws and tax regulations

Key Responsibilities

• Process monthly payroll accurately and on time, including salary calculations, deductions, reimbursements, and bonuses.
• Maintain and update employee payroll records and ensure accuracy in the HRMS/Payroll system.
• Liaise with auditors, government authorities, and consultants for payroll audits and inspections.

We are looking for a detail-oriented and dependable Account Executive to manage day-to-day accounting functions, including bookkeeping, billing, invoicing, and financial reporting. The ideal candidate will have strong knowledge of accounting principles and excellent organizational skills to support the company’s financial operations.

Key Responsibilities

• Handle accounts payable and receivable functions, including vendor payments and customer invoicing.
• Generate GST, TDS, and other tax-related filings as per statutory deadlines.Reconcile bank statements and manage petty cash records.
• Ensure statutory compliance with PF, ESI, PT, TDS, Gratuity, and other payroll-related laws.Assist with budgeting and forecasting under the guidance of senior finance staff.

We are looking for a tech-savvy and customer-focused IT Support Executive to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The ideal candidate will troubleshoot problems, configure systems, and ensure smooth day-to-day IT operations within the organization.

• Ensure compliance with IT policies, data protection, and cybersecurity protocols.
• Maintain IT asset inventory and documentation of systems and configurations.
• Provide first-level technical support to end-users via phone, email, remote tools, or in person.

We are looking for a proactive and detail-oriented Admin Manager to oversee and coordinate all administrative operations within our organization. The Admin Manager will be responsible for facility management, vendor coordination, office supplies, administrative staff supervision, and ensuring a smooth and efficient work environment.

Key Responsibilities

• Supervise daily administrative operations, including office management, housekeeping, security, and front office.
• Coordinate with vendors and service providers for office maintenance, AMC (Annual Maintenance Contracts), and infrastructure needs.
• Support HR and Operations in organizing company events, meetings, and training sessions.